Our Warranty

Clear Vu Thermal Pane Restoration Canada Inc. Limited Warranty

The cost is substantially lower than that of traditional window replacement. We back all of our work with a 10 year warranty.

Clear Vu Thermal Pane Restoration Canada Inc. offers a 10-year limited warranty on insulated sealed window units treated for moisture/condensation removal. This warranty is subject to the conditions and restrictions outlined below. The warranty is fully transferable one time within 12 months of the service date indicated on the original invoice. The original invoice is required to process any claims.

Clear Vu Thermal Pane Restoration Canada Inc. will provide:

  • re-treating of the insulated glass unit(s) should visible water or water droplets (condensation) remain for more than 12 weeks after the Clear Vu Thermal Pane Restoration restoration process;
  • replacement* of lost or defective micro-valve within the 10-year warranty period;
  • glass replacement** if breakage should occur during the Clear Vu Thermal Pane Restoration Canada Inc. restoration process;
  • glass replacement*** if Clear Vu Thermal Pane Restoration Canada Inc. is not able to remove visible water, water droplets (condensation), and
  • all materials are manufacturer warranted and all work to be free of defects for one year from date of installation.
* Replacement will be at the sole discretion of Clear Vu Thermal Pane Restoration Canada Inc.

** Choice of replacement glass will be at the sole discretion of Clear Vu Thermal Pane Restoration Canada Inc., where practical replacement glass comparable to the original glass.

*** Glass replacement will be at the sole discretion of Clear Vu Thermal Pane Restoration Canada Inc. subject to a reassessment of the failed insulated glass unit. Should Clear Vu Thermal Pane Restoration Canada Inc. recommend replacement Clear Vu Thermal Pane Restoration Canada Inc. will supply/install a comparable insulated glass unit and apply 100% of the original restoration cost of that same unit towards the cost of replacement glass.

The foregoing warranty is exclusive and lieu of any other express or implied warranty. Clear Vu Thermal Pane Restoration Canada Inc. shall not be liable in anyway for any consequential, incidental or contingent damages or loss whatsoever including but not limited to damages due to: nature, high pressure spraying or cleaning, improper maintenance, damage caused by mineral deposits, etching or pitting of window glass, moisture seepage or sealed unit re-wetting due to improper installation and/or poor maintenance such as paint, caulking, flashing, trims, deteriorated sash, wood, stucco, vinyl siding. In any event, liability shall not exceed the amount received by Clear Vu Thermal Pane Restoration Canada Inc. from the purchaser for such product.

 

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